Privacy Policy
TOS Mattress And Furniture is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website tosmattressandfurniture.com or make a purchase from our store located at 6525 Beach Blvd, Jacksonville, FL 32216.
Information We Collect
When you interact with us, we may collect personal information that you voluntarily provide to us. This includes your name, address, email address, telephone number, and payment information when you make a purchase, request delivery, contact us with inquiries, sign up for our newsletter or promotional communications, or use our website contact form.
We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
How We Use Your Information
We use the information we collect to process and fulfill your orders including delivery and assembly services, communicate with you about your orders and respond to your inquiries, send you promotional communications if you have opted in to receive them, improve our website and customer service, comply with legal obligations, and protect against fraud and unauthorized transactions.
Payment Information
We accept American Express, Android Pay, Apple Pay, Cash, Debit Cards, Discover, MasterCard, and Visa. Your payment information is processed securely, and we do not store your complete credit card information on our servers. Payment processing is handled by trusted third-party payment processors who maintain industry-standard security measures.
Information Sharing
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with delivery service providers who assist us in delivering your purchases to your home, payment processors who handle your payment transactions, and service providers who help us operate our website and business.
We may also disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights and property, or ensure the safety of our customers and the public.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access the personal information we hold about you, request correction of any inaccurate information, request deletion of your personal information subject to our legal obligations, and opt out of receiving promotional communications from us.
To exercise any of these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at TOS Mattress And Furniture, 6525 Beach Blvd, Jacksonville, FL 32216. You can reach us by phone at (904) 516-7727 or by email at inquires@tosjax.com. Our store hours are Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 12:00 PM to 5:00 PM. We are happy to assist you in English, Spanish, or Albanian.